Terms & Policies

Please read carefully before buying or repairing.

1. Warranty Policy (Warranty Kis Par Milegi?)

Humare yahan se kharide gaye Laptops aur Repair Service par niche diye gaye rules lagu hote hain:

  • Refurbished Laptops: Har laptop par 7 Days Testing Warranty milti hai. Agar 7 din mein koi hardware dikkat aayi, toh hum laptop repair ya replace karke denge.
  • Extended Warranty: Kuch models par 1 se 6 mahine ki service warranty hoti hai (Bill par likha hoga).
  • Repair Warranty: Agar humne koi part (Screen/SSD/Keyboard) badla hai, toh us part ki warranty company ke hisaab se (usually 3 to 12 months) hogi.
  • No Warranty On: Physical Damage (tootna/girna), Liquid Damage (paani jana), aur Burn cases par koi warranty nahi milti.
  • Battery Backup: Refurbished laptops mein minimum 1 ghante ka backup guaranteed hai. Battery consumable item hai, isliye uspe long-term warranty nahi hoti.

2. Return & Exchange (Wapas Karne Ke Niyam)

Hum customer satisfaction chahte hain, lekin rules clear hone chahiye:

  • 7 Days Replacement: Agar laptop mein koi hardware issue hai jo solve nahi ho raha, toh hum dusra laptop de denge.
  • Pasand Nahi Aaya?: Agar laptop theek hai par aapko model pasand nahi aaya, toh aap 3 din ke andar aakar dusra model (Exchange) le sakte hain. Difference amount adjust ho jayega.
  • No Cash Refund: Product bikne ke baad Cash Wapas Nahi Hoga. Sirf Exchange ya Store Credit milega.

3. Repair Terms (Repair Ke Niyam)

Repair ke liye laptop dete waqt dhyan dein:

  • Data Safety: Repair ke dauran data loss hone ka risk hota hai (Software/OS problem mein). Kripya apna Data Backup lekar hi laptop dein. Data loss ke liye hum zimmedar nahi honge.
  • No Fix - No Fee: Agar hum problem solve nahi kar paaye, toh checking ka koi paisa nahi lagega.
  • Estimates: Cost badhne par hum pehle call karke approval lenge.
  • Pickup: Repair hone ke baad 15 din ke andar laptop le jayein. Uske baad humari zimmedari nahi hogi.

4. Privacy Policy

Aapka data aur number humare paas safe hai:

  • Hum aapka Phone Number kisi third party ko nahi bechte.
  • Aapka number sirf Service Updates aur Warranty Tracking ke liye use kiya jata hai.
  • Aapke laptop ka personal data hum copy ya check nahi karte.